FAQs
When do I receive the final cost for my procedures?
The
International Help Desk can provide you a complete break-up of the cost
of treatment usually within 4-6 hours after your discharge from SPARSH.
This will contain a summary of actual treatment costs, the bills for
hospital and professional services and confirmation of your payments.
How and when can I pay for services?
The full
estimated hospital and professional charge is required to be paid at the
time of admission. Payments can be made via wire transfer, Demand
Draft/Bankers Draft or credit card. Please contact us to seek further
clarifications in this matter.
Do you accept International Insurance Plans?
We
do accept International Insurance Plans, however, we would like to have
your insurance details prior to your arrival in India so that we can
confirm the coverage and the benefits that you are entitled to. This is
to prevent any inconvenience to you during your hospitalisation.
How long do I need to stay in Bangalore after my surgery?
The
time varies for each patient and procedure. Generally for minor
outpatient procedures your surgeon may clear you for travel within 1
week. Typically, for major surgeries, you may need to stay for 2-4 weeks
after discharge from the hospital. However, your surgeon will advise
you further in either case.
How many days prior to the surgery should I reach Bangalore?
Depending
on the surgical procedure, your pre-operative consultation and medical
clearance appointments may be scheduled 1-2 days prior to your surgery.
This time may be shorter for minor outpatient procedures. In any case,
your surgeon will advise you further.
Can you provide me with an estimate of costs for surgery?
Yes.
Once the International Help Desk receives your surgical information, we
will provide you with a customised Estimate of Treatment Charges which
will include the cost of treatment at SPARSH Hospital.
Is it possible to obtain a medical report based on my medical records from the doctors at SPARSH Hospital, even if I cannot travel to India?
Yes, it is possible. If you are not able to travel to
India, please send us your medical records, radiology films and scans
along with a brief description of your complaints. One of our
specialists will review your records and provide you with a written
opinion. Please mail us at
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for further
information
How and when do I pay for my consultation?
The
doctor's consultation fees are payable at the time of the consultation.
Laboratory and radiology services are not included in the consultation
fee and are payable prior to availing the service.
How early must I arrive to my appointment?
Please arrive 20-30 minutes before your scheduled time to fill out any paperwork.
How can my friends and family members contact me during my inpatient stay at SPARSH?
Your
Friends and Family may keep in touch with you either by email/chat or
by phone (Landline/or mobile -if you opt for one). Alternatively, the
International Patients Coordinator can be contacted at +919980909849 and
the calls can be transferred to you.
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